How Cities Communicate in a Crisis

The IABC Triangle chapter will host a panel, moderated by Past President Casey Novak, that will feature representatives from Raleigh, Durham and Cary, who will discuss how municipalities identify crises and how public communication helps manage them. Panel participants will be:

City of Raleigh: Damien Graham
Damien Graham is communications director for the City of Raleigh, where he is responsible for providing executive leadership and oversight for all aspects of the city government’s internal and external communications. Previously, he worked for nine years as director of communications and public affairs at Triangle Transit. Graham earned a bachelor’s in mass communication and journalism from the University of North Carolina at Chapel Hill and lives in Raleigh with his wife and two children.

City of Durham: Amy Blalock
Amy Blalock is a senior public affairs specialist with the City of Durham Office of Public Affairs, and has worked in the communications field for more than 18 years. After graduating from the University of North Carolina at Chapel Hill with a bachelor’s degree in Journalism and Mass Communication, she began her career with a public relations agency followed by positions with for-profit and non-profit organizations, including Duke University Medical Center, before joining the City of Durham Office of Public Affairs in 2004. Her work experience incorporates all areas of communications, including marketing, brand identity management, public relations, event planning and speechwriting, media relations, social media management, issues and crisis management, video production, photography, and internal communications.

Town of Cary: Susan Moran, APR
Susan Moran has over 20 years of communications experience in municipal, county, and state governments. Today as the public information director for the Town of Cary, she is responsible for the Town’s centralized, strategic communications effort that includes marketing, public affairs, issues management, research, and advertising for all departments, including police and fire. She directs the Town’s media relations program, websites, and new media initiatives and oversees Cary’s award-winning government access television channel. Susan is a graduate of East Carolina University with an undergraduate degree in English and a Master’s degree in Sociology. She holds Universal Accreditation in public relations and has achieved Level I Wine Sommelier status. In addition to communications and wine, Susan enjoys world travel, soap operas, and her two Australian Shepherds – Fiona Richie and Madeleine Albright.

Register here.

Time: 12:00 PM – 01:30 PM

Date: Tuesday, Oct 11, 2016

Location: G&S Communications, located at 4242 Six Forks Road, in the Bank of America building at North Hills. Public parking is available in the surrounding parking decks and in the parking lots next to the Hyatt House Hotel.

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